Customer life-cycle became accessible and traceable on a single platform. Customer demands and customer communication processes have been recorded on a shared platform and become easily manageable.
By positioning the Sales Cloud product, sales operations integrated with ERP have been deployed.
All data was carried to a single platform and the access to information became easier. An effective process management was established with goal/reached reports, tracking activities, tracking cases and applications, monitoring patient history and integration with HBYS system.
As a Salesforce Gold Certified Partner, Kofana offers you the best Salesforce services. We offer digital transformation solutions where you can manage your sales processes over the internet or with your sales staff in the field, stay in successful and measurable communication at any point in contact with your customers and your company, and bring customer service to a perfect level.
All data was transferred to a single storage and the data was singularized.
Salesforce facilitated mobile data reading and writing, resulting in clearer data collection.